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All outcomes

Every order, from submission to shipment, in one system.

Tom Parsons Co. decorates plain products, Yeti tumblers, bags, and chairs, with brand logos for big clients. Orders come in constantly and have to move cleanly from submission to shipment.

Industry
Print & promo
Who they serve
Big brands like Therabody
The scale
~100 vendors, ~1,369 orders
01 / The challenge

What was getting in the way

  • Manual, duplicated entry

    email POs re-created by hand as QuickBooks sales orders.

  • No inventory control

    truckloads of customer product arrived with no trail in or out.

  • Ad hoc proofing

    proofs ran through one shared inbox, with no view across stages.

02 / What changed

What we built

Orders, inventory, proofs, and shipping run through one system with a searchable trail for every order and every piece in and out.

  • Quote and order build-up with customer-specific order forms.
  • A proofing step, plus production and shipping stages.
  • Inventory tracking with a transaction log, and QuickBooks integration.
03 / The workflow

See the shift

From the old way to the new way ↙
Illustration of the workflow · One order system from submission to shipment.
“Your first phone call... was a giant deal for me... there’s value in having someone’s attention.”
Tom Parsons, Tom Parsons Co.
The people behind the build
ParkerKen
Your turn

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